DEFINING
PERSONAL

 

DEFINING
PERSONAL

 

DEFINING
PERSONAL

 

DEFINING
PERSONAL

 

DEFINING
PERSONAL

 

DEFINING
PERSONAL

 

DEFINING
PERSONAL

LIDA NEW YORK

A customer engagement agency for brands with the ambition to become more relevant.

With a unique heritage in both brand and CRM, and a wealth of experience in today’s constantly evolving channel mix, LIDA is recognised as one of the top Customer Engagement agencies worldwide.

The intelligent and exciting combination of data, technology and creativity enables us to communicate to our clients’ customers in a way that adds personal value to their lives in any given moment.

LIDA NY stats
Office with skyline

OUR MISSION

At LIDA we have a simple, but crucial, mission:
We are here to define personal. Because the old ways are broken. Because people expect more from the brands they favor with their attention. Because every brand must offer matchless value. Because to add value, you must be of personal value.

We define personal from the top down using a deeper understanding of what personal means to your brand, and from the bottom up using an obsessive understanding what personal means to the people that are right for you.

OUR UNIVERSE

To transform and enhance our clients’ communications in owned channels, we have developed a broad and deep expertise across disciplines. This means all the services you expect from an agency with a direct marketing heritage, plus capabilities that allow us to evolve in a complex marketing technology landscape.

Our Universe

OUR CLIENTS


Boots logo
IKEA logo
Clinique logo
Virgin logo
RAY BAN
Carnival logo
Invesco logo
John Lewis Insurance logo
THE BODY SHOP
O2 logo
EAST MIDLANDS TRAINS
OU logo
Parcelforce logo
Royal Mail logo
RBS logo
Tourettes action logo
Royal Academy logo

OUR CLIENTS


Boots logo
Walgreens Boots Alliance
IKEA logo
Virgin logo
Clinique logo
RAY BAN
RBS logo
THE BODY SHOP
Royal Academy logo
EAST MIDLANDS TRAINS
O2 logo
Carnival logo
OU logo
Parcelforce logo
Royal Mail logo
John Lewis Insurance logo
Tourettes action logo
Invesco logo

LET’S GET PERSONAL


We are looking forward to defining personal with you.
letschat@lida.com

Jonathan Goodman

Founding Partner

Graham Phillips

Founding Partner, CSO

Georgia Graham-Leigh

Senior Vice President, Group Director
Tom Thomas

Trefor ‘Tom’ Thomas

Chief Creative Officer