You could say loyalty is one of the world’s first big ideas. An idea so powerful it has united families, mobilised armies and moved electorates.
Brands have always known that loyalty is their ingredient X. But in a modern, transactional world, brands face a more transient relationship with their customers. One based on what works for people right now.
We’re here to stir some of the magic back into brand’s connections. Our ambition? To create the most valued brands in the world.
Because if a brand adds real value to someone’s daily life, they will be more loyal to it. And the more loyal customers a brand has, the more successful it will be.
We’ve adopted a wholly new approach to achieve this shift. We call it next generation loyalty. Loyalty that means more than points, prizes and discounts. Loyalty that uses data, technology and hard-won experience to win over customers in a lasting way.
LIDA has always been at the forefront of direct communication. And we have the expertise and services to move your brand from direct customer relationships, to next generation devotees.
For more information get in touch with Zoe, New Business Director.
+44 20 3617 8405 email@example.com