Our 28 million customers mean the world to us. So we treat them to personalised email and direct mail comms. To keep them in the know about offers they’ll love, events to pop in the diary, and new ideas to try.
We regularly talk to more women in the UK than any other brand, and we talk to them about everything. Their appointment at the opticians, a Halloween treat or new fragrance. All in a timely, thoughtful way.